One-Day course (Bergen)
English for Legal Secretaries
This is a course for everyone who has client contact in Legal English. On this 1-day course, you can improve and develop your client communication in English, both written and spoken.
The course content is tailored for the Legal English profession with focus on themes such as improved oral communication, correspondence, presenting information, and customer service.
Level: Intermediate (tilsvarer Vg1) Motivation and willingness to improve is more important than level.
Content: The course will be tailored to participants' needs but will include themes such as:
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Correct and concise communication
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Reception and telephone contact/appointments
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Customer contact/politeness/handling difficult clients
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Procedures and rules/regulations - informing and explaining
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Ethics and responsibility
Written communication
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E-mail communication
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Standard letters and templates
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Legal terminology/vocabulary
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Improving your English grammar
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PC language tools
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Practical questions related to individual workplace and situations.
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Course participants will develop a portfolio of digital templates and individual telephone manuscripts to use after the course.
Your course teacher has over 20 years experience in teaching Legal and Business English and has published "Legal English for Secretaries" (Norli)
Course location: Centrally located hotel in Bergen
Enrollment and more information (limited numbers): gjelsvik.kurs@ymail.com